The hotel has a low-key style that makes it a favorite with Island residents. They come for the simple but spotless rooms and rock-bottom prices. Old-timers will recall stopping by the original hotel and dusting off coffee-farm dirt. They'd wash their hands at the porcelain basin outside, before going in to eat.
During World War II, the military contracted Kinzo and Osame to feed the soldiers who, at the time, occupied Konawaena School. After the war, Kinzo's son, Harold, purchased the land beneath the hotel to expand in acreage and guest rooms.
Over the last 30 years, more and more tourists from the mainland and foreign countries have discovered Manago Hotel. When asked about the diverse clientele, Dwight said "At the same time, we're lucky the same local working people keep coming. It's a good mix, where we don't just cater to one or the other."
Kinzo Manago never dreamed that the original hotel with two cots plus futons would turn into 64 full rooms, and a new three-story wing overlooking Kealakekua Bay and the City of Refuge.